Legal
Terms of Service
Effective date: April 29, 2026
These terms govern your use of Stem Nova Direct websites, patient portal, and related services. For details on data handling, review our Privacy Policy.
1. Acceptance of Terms
By accessing this website or purchasing services through Stem Nova Direct, you agree to these Terms of Service and any applicable financial agreements, treatment documents, and informed consent materials.
2. Medical Disclaimer
Content on this site is for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare professional regarding your care.
3. Eligibility and Account Responsibility
You are responsible for the accuracy of your account information and for maintaining the confidentiality of your account credentials. You may not use the platform for unlawful, fraudulent, or abusive activity.
4. Orders, Billing, and Allocation
Product allocation and service scheduling may require successful payment authorization. Prices, availability, and timelines are subject to verification and may be updated at any time in accordance with applicable law.
5. Refunds and Cancellations
Refunds, if approved, are processed according to your signed financial agreement, product handling requirements, and applicable regulations. Certain charges may be non-refundable once product allocation, preparation, or shipment has started.
6. Intellectual Property
All text, graphics, branding, software, and other materials on this site are owned by Stem Nova Direct or its licensors and are protected by applicable intellectual property laws.
7. Limitation of Liability
To the fullest extent permitted by law, Stem Nova Direct is not liable for indirect, incidental, special, or consequential damages arising from your use of this website or services.
8. Modifications to Terms
We may update these terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.
9. Contact
If you have questions about these terms, contact us at support@stemnovadirect.com.